Bowerman Artistry

Appointment Policies

The Not So Fine Print for a Smooth Visit

Booking Fee
Depending on the service, a $26-$312 non-refundable booking fee is due at the time of booking an appointment. This booking fee is 100% non-refundable-no exceptions. The remaining balance will be due at the time of your service. Your booking fee is due the same day of booking your appointment or your appointment will be offered to someone else. Booking Fees are non-transferrable to other services. Booking Fees that are not used or rebooked (client must have an active appointment scheduled) will expire 6 months after the scheduled appointment.

Checkout
We charge a 4% processing fee for any credit cards run either through invoices or at time of in-person checkout. This is the cost that the processing company charges us. If you would like to avoid the fee please bring cash.

Packages & Services Paid in Full
Packages and services that are paid in full are non-refundable, and are transferable only under the below "Rescheduling & Cancelations" section. Packages expire 2 years from the original purchase date. For laser specific packages please refer to the laser section below.

Gift Cards
Bowerman Artistry gift cards are valid for one (1) year from the date of purchase, with the expiration date clearly stated at the time of issuance. Once expired, the gift card will no longer be valid, and any remaining balance will be forfeited, as extensions are not permitted. Gift cards may be used toward any Bowerman Artistry services or products unless otherwise specified, but they cannot be redeemed for cash or used to purchase additional gift cards. All gift card sales are final, non-refundable, and non-transferable. When using a gift card for services, our standard booking and cancellation policies apply, and cancellations outside of the allowed window may result in the forfeiture of the gift card balance. By purchasing or using a Bowerman Artistry gift card, you agree to these terms.

Rescheduling & Cancellations
We understand that unforeseen circumstances may require you to reschedule your service. However, changes affect not only our service providers but also other clients.

Standard Appointments:
-Rescheduling or canceling requires at least 72 hours notice.

-If less than 72 hours notice is given, you will: Forfeit your original booking fee. Be required to pay a new booking fee ($26–$312) to rebook. Be charged 50% of the service total.

-If less than 24 hours notice is given, you will be charged 100% of the service total.

Package Appointments:
-Canceling or rescheduling within 72 hours of the appointment will result in a 50% charge of the package session price.

-Canceling or rescheduling within 24 hours will result in the loss of that session.

-A no-show for a package appointment also results in the loss of that session.

No-Shows
Regardless of Standard or Package appointment, No-shows will be charged the full amount for the service, AND you will not be able to book another appointment without the booking fee and/or payment in full.​

Lateness/Tardiness
To avoid unfair delays to other clients, please plan to arrive at least 15 minutes before your scheduled appointment. We cannot assure that you will be seen if you are 5 or more minutes late for your appointment. Late arrivals are subject to being cancelled, and if a client is unable to be seen they will pay for the appointment in full & booking fee will be forfeited. An additional booking fee will be required to reschedule your appointment if you arrive late. Please understand that the treatments need their allocated time to get the best results. We cannot rush or cut corners.

Bowerman Artistry

2311 Cassopolis Street

Elkhart, IN 46514

Parking and main entrance are located on the back side of the building

2311 Cassopolis St, Elkhart, IN 46514, USA

Children
Please, no children in the studio. Don't get us wrong, everyone who works here has children. We LOVE kids. But for liability reasons, children can not be left unattended. Therefore, we ask that no children attend appointments. We reserve the right to cancel/reschedule an appointment in the event children are present or left unsupervised in which case our cancellation policy would apply.

Contra-Indications & Limitations
We may require doctor's permission to perform treatments on clients with certain pre-existing conditions. We do not perform treatments on women who are pregnant, or on anyone who is under the age of 18. For your safety, please also let us know if you answer "yes" to any of the "pertinent questions" in the attachments that each client receives before their appointment. Specifically, if you answer "yes" to medications, immune disorders, diseases, blood thinners, keloid scarring, etc. If you fail to notify us of any "yes" answers ahead of time, and we are unable to perform services the day of your appointment, your booking fee will be forfeited-no exceptions, please properly prepare for your appointment.

Permanent Makeup Specific Policies

Including all of the above policies, and these below that are specific to Permanent Makeup Appointments...

Touch Up Session
Each treatment requires a touch up session which is NOT a part of the initial cost. If any additional touch up sessions are requested the full touch up cost applies. The touch up session must be completed within required weeks of the original treatment or an additional charge may apply. For best availability, we recommend that you schedule your touch up Session before you leave the studio or when you schedule your initial session. If you do not schedule your touch up within the required weeks, you will pay full price again. If you need to reschedule and can not get in within 10 weeks, you will pay full price again. Please understand rescheduling your perfecting session is subject to availability. If you reschedule your perfecting session and do not give a 72 hour notice, the client will be asked to pay for 50% of the rescheduled or canceled appointment. ​If within 24 hours of the appointment start time client will be responsible for 100% of the service total.

Existing PMU/Tattoos
​​
We are extremely selective when working over existing tattoos and other tattoo artists' work. If you have had your permanent makeup previously tattooed, we request that you email us clear photos of the area for approval BEFORE your appointment booking. Please email photos in natural lighting WITHOUT makeup in the area. We request a full frontal photo as well as individual side views of each area. In addition to the photos, in your email, please include the date of your last session and how many sessions total you received.

Laser Specific Policies

Including all of the above policies, and these below that are specific to Laser Treatment Appointments...

Cancelling/Rescheduling

If you have purchased a package, and you are canceling within 72 hours you will be invoiced for half of that session. If you are canceling within 24hrs you completely forfeit that session. You will need to be rescheduled for your next session.

​Packages Packages are nonrefundable. Any leftover sessions will be put on a gift card for that specific dollar amount. Packages expire one year from the date of the last session that is used in that package. Package gift cards cannot be combined with any other offers or discounts.

​We’ve implemented this policy not to add an extra step, but because we've had no-shows in the past due to the consultation being complimentary. Unfortunately, this takes up valuable time on our provider’s schedule and limits availability for clients who are truly ready to move forward.

​We require a fully refundable $25 booking fee to hold your consultation. While the consultation is completely free, this small deposit helps ensure your spot is reserved and allows our provider to prepare specifically for you. The fee is refunded in full as soon as you arrive.

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Serving Mishawaka, South Bend, Elkhart, Granger, Osceola, Niles and the greater Michiana, Northern Indiana and Southwest Michigan communities with trusted permanent makeup, laser services, facials, lashes and beauty services.

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2311 Cassopolis St, Elkhart IN 46514

Opening hours

W: 10am - 6pm

TH: 10am - 6pm

F: 10am - 6pm

Sa: Appointment Only

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